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Counselling, Crisis Prevention

What Happens in the Brain During Escalation? 

A Guide for Helpers

Understanding what’s happening in the brain during escalation can shift how we interpret these moments and how we respond in a more effective and compassionate way.

Crisis Prevention

Beyond Traditional De-escalation

Five Strategies for Supporting People in Impaired States

De-escalating someone in an impaired state is about understanding that they may not currently have full access to the thinking and reasoning skills we often rely on in everyday conversations.

Purchase the Counselling Insights Book

As helpers, caregivers, and counsellors, there are times when we need support to be able to help the people we are working with.

Buy Now

Children & Youth

Explore CTRI’s children and youth articles — practical tips on child development, attachment, anxiety, grief, autism, and supporting kids through challenges.

Counselling

Explore CTRI’s counselling articles — practical insights on clinical skills, professional boundaries, grief, anxiety, and working with diverse client populations.

Crisis Prevention

Crisis Prevention, Personal Growth

7 Tips for Defusing Violent Situations

Learn seven practical strategies for defusing potentially violent situations while prioritizing safety, empathy, and communication.

Crisis Prevention

Beyond Traditional De-escalation

Five Strategies for Supporting People in Impaired States

De-escalating someone in an impaired state is about understanding that they may not currently have full access to the thinking and reasoning skills we often rely on in everyday conversations.

Diversity & Inclusion

Explore CTRI’s diversity & inclusion articles — insights on anti-racism, 2SLGBTQ+ inclusion, neurodiversity, cultural competence, and inclusive leadership.
Diversity & Inclusion, Indigenous Perspectives

Going Beyond Performative Inclusion

Women and Leadership

As we dive into the topic of inclusion, I want to acknowledge that my understanding comes through my distinct perspective...

Indigenous Perspectives

Explore CTRI’s Indigenous perspectives articles — decolonizing practice, two-eyed seeing, land-based healing, and blending Indigenous and Western approaches.
Indigenous Perspectives, Personal Growth

The Purpose and Power of Reciprocal Learning

Explore the power of reciprocal learning and understand how Indigenous teachings like Wahkotowin and Kiyokewin foster connection, belonging, and shared growth.

Counselling, Indigenous Perspectives

Decolonizing Your Helping Practice

Returning to Relationship, Land, and Ourselves

For many helpers – Indigenous and non-Indigenous alike – this work also involves unlearning.

Mental Health

Explore CTRI’s mental health articles — practical insights on stress, anxiety, grief, self-care, and supporting people living with mental health conditions.

Personal Growth

Explore CTRI’s personal growth articles — practical tips on self-care, gratitude, happiness, communication, and staying resilient as a helping professional.
Crisis Prevention, Personal Growth

7 Tips for Defusing Violent Situations

Learn seven practical strategies for defusing potentially violent situations while prioritizing safety, empathy, and communication.

Indigenous Perspectives, Personal Growth

The Purpose and Power of Reciprocal Learning

Explore the power of reciprocal learning and understand how Indigenous teachings like Wahkotowin and Kiyokewin foster connection, belonging, and shared growth.

Personal Growth

My 3 Paths to Reconciliation

Start With the Self

My journey through reconciliation and decolonization as a non-Indigenous person has been beautifully uncomfortable. I am inviting you to walk...

Trauma

Explore CTRI’s trauma articles and resources — practical insights on trauma-informed approaches, vicarious trauma, developmental trauma, and supporting recovery.
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