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Trauma

Trauma-Informed Strategies for Supporting Harm Reduction Teams

Harm reduction is a practical, person-centred approach aimed at reducing the negative consequences of risky behaviours, particularly substance use. Harm reduction is rooted in empathy, dignity, and respect. It recognizes that not everyone is ready or able to completely stop certain behaviours, such as drug or alcohol use. However, it emphasizes that everyone deserves support to stay as safe and healthy as possible.

Harm Reduction Strategies

Harm reduction encompasses a range of strategies that prioritize health and safety while respecting individual autonomy. Here are four examples:

Safe Injection Sites

One prominent example is safe injection sites, where individuals can use substances under medical supervision, drastically reducing the risk of fatal overdoses and the spread of diseases like HIV and hepatitis C.

Needle Exchange Programs

A key initiative, needle exchange programs provide sterile needles and syringes in exchange for used ones. This prevents the transmission of bloodborne infections while connecting individuals to additional health resources.

Medication-Assisted Treatment (MAT)

MAT is another powerful tool, combining medications like methadone or buprenorphine with counselling to support people managing opioid or alcohol use disorders. Naloxone distribution programs have also gained traction, offering life-saving access to the opioid overdose reversal drug and empowering communities to intervene during emergencies.

Housing-First Programs

This initiative recognizes the critical link between housing instability and substance use, offering secure housing without requiring sobriety as a precondition. These examples demonstrate the adaptability and effectiveness of harm reduction approaches, meeting individuals where they are while building pathways toward improved health and well-being.

These harm reduction strategies and others have been brought into sharper focus through the last several years, highlighting their vital role in supporting individuals navigating living with addiction and housing insecurity.

Understanding this landscape is not just a set of practices, but a philosophy rooted in dignity, safety, and respect.

Gaps in Services

As community resources and establishments adapted to pandemic restrictions, the resulting changes created a significant gap in services offered. These gaps were felt most profoundly by those already living on the margins. Harm reduction workers have stepped in to fill these voids, often facing their own stigmas while offering compassionate and unwavering support to others. Their tireless efforts underline the importance of a trauma-informed, person-centred approach in addressing these complex challenges.

Many helpers are seeing their roles shift beyond traditional training. While focusing on equipping communities with practical tools, some of the greatest contributions include providing a space where people can feel seen and valued as human beings, alongside those undertaking incredible work under extraordinary pressure. By fostering an environment of acknowledgment and support, helpers empower harm reduction communities to navigate stigma, compassion fatigue, and systemic challenges, while building a sense of connection and resilience.

Understanding this landscape is not just a set of practices, but a philosophy rooted in dignity, safety, and respect. It recognizes that abstinence is not always a realistic or immediate goal, and instead focuses on minimizing harm associated with substance use.

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Challenges

Challenges faced by harm reduction workers are vast and filled with obstacles. Stigma is a persistent issue, as people with personal histories of addiction are unfairly labeled by society and even colleagues. While lived experience is invaluable, it can also become a source of discrimination.

Systemic neglect compounds these challenges, as workers often face low pay, limited resources, and underfunded programs. The emotional toll of the work itself can lead to compassion fatigue and vicarious trauma, especially when helpers lack adequate mental health support. Many also experience a sense of isolation, feeling judged or abandoned by peers in higher-paying or more socially esteemed roles. Despite these hurdles, they continue their efforts with passion and resilience.

The emotional toll of the work itself can lead to compassion fatigue and vicarious trauma, especially when helpers lack adequate mental health support.

4 Trauma-Informed Strategies for Supporting Your Team of Helpers

1. Create safe and affirming spaces

Beyond providing skills, it is essential to ensure workers feel valued for their lived experiences. Validation can be a powerful antidote to stigma. Facilitating opportunities for peer connection is equally important, offering workers a chance to share their stories, challenges, and successes in a nonjudgemental environment.

2. Address compassion fatigue and vicarious trauma

Normalize the emotional weight of the work. Helpers need to hear that it is okay to feel overwhelmed. Regular check-ins with supervisors or peers focused on mental well-being can provide much-needed support. Additionally, access to mental health resources, such as therapy or crisis hotlines, should be prioritized.

3. Educate

Providing basic knowledge about the biology of addiction can help enhance empathy and reduce self-blame for those who have returned to use. Role-model simple, actionable self-care practices such as grounding exercises or mindful breathing.

4. Challenge harmful beliefs

Helpers can be encouraged to reflect on statements such as, “Abstinence is the best policy” or “Once an addict, always an addict.” Examining how these beliefs influence their practice and the implications for those they serve can foster a more compassionate and effective approach.

Providing basic knowledge about the biology of addiction can help enhance empathy and reduce self-blame for those who have returned to use.

Final Thoughts

Supporting teams working in harm reduction requires a commitment to advocacy, empathy, and systemic change. These helpers are the backbone of a compassionate approach to addiction and housing insecurity, often taking on challenges that others may not fully understand. By ensuring they have access to resources, emotional support, and opportunities for professional growth, we honour their efforts and enhance the efficacy of harm reduction practices.

Together, we can create a space of healing, where harm reduction workers feel seen, supported, and empowered to carry forward their life-saving work with hope and important connections to the communities they serve.

Author

Jaicee Chartrand, RPC, CIAS-II

Senior Manager of Indigenous Programs – Crisis & Trauma Resource Institute

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