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Trauma and Crisis Response

Trauma-Informed Care

Building a Culture of Strength

Gain practical, evidence-based skills and confidence through comprehensive training designed for real-world application.

4.9 (12,500+ enrolled)

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles to integrate a trauma-informed approach throughout the organization. By embracing these principles, participants can better contribute to the positive transformation of individuals and relationships affected by trauma. Becoming trauma-informed creates a sustainable foundation in any setting to promote strength, engagement, and healing.

Please note: This workshop does not provide training related to trauma counselling. If that is what you are looking for, please check out our workshop, Trauma – Counselling Strategies for Healing and Resilience.

Learning Objectives

Discuss the prevalence and impact of trauma on individuals and organizations

List five key trauma-informed principles

Describe practical strategies for implementing each of the five trauma-informed principles

Assess their own organization for areas of trauma-informed strengths and weakness

Identify trauma-informed goals to improve service delivery and program planning

12,500+

Professionals Trained

4.7 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$149

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

From $299

/ per person

Learn from an experienced facilitator

Ask questions and get real-time guidance

Connect and learn alongside peers

Engage in discussions and practical exercises

Earn 6 CECs per day of training

Receive a certificate upon completion

View Upcoming Dates

Private Training

Personalized training solutions for your team.

Additional Options

On-Demand Webinar

Condensed training in a video format.

Live One‑Hour Webinar

Live, hour overview with trainer interaction.

Standalone written learning resource.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

It's not always easy to facilitate a six-hour session, but it flew by. Perfectly timed, packed with useful, relevant information, curated to address the unique needs of our group."

K. Decle

University of British Columbia, Office of Student Academic Services

"

This was one of the best trainings our organization has had. Staff were so engaged and came away energized and excited rather than tired and drained."

T. Etienne

Portal Youth Outreach Association

"

CTRI is a great source for learning. They were easy to work with and our facilitator presented in an engaging and interactive way that kept people interested and attentive."

J. Grimes

Optimism Place Women's Shelter and Support Services

Why should I learn more about this topic?

- Trauma has and will continue to impact so many people in different ways. Increasing our understanding and response to trauma will create a happier, healthier world for everyone.
- You’ll learn practical strategies for implementing each of CTRI’s five principles of being trauma-informed.
- You’ll be able to identify trauma-informed goals so you can improve your organization’s service delivery and program planning.

This training is for:

Mental health professionals

Social services and community‑based professionals

First responders and emergency services

Health care workers and support staff

School and post‑secondary personnel

Leaders, managers, and supervisors

Human resources and people operations teams

Employees in corporate or business settings

Anyone working in people‑centred or support roles

Why is it important to be trauma-informed?

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Being trauma-informed can greatly improve the well-being and outcomes of those who have experienced trauma. It helps us understand why someone might be reacting in a way that doesn’t make sense to us, and increases our empathy and patience as we seek to understand other people’s experiences. This awareness of trauma’s impacts allows us to adjust our own behaviour so we don’t risk retraumatizing someone.

Is being trauma-informed just about awareness, or are there active steps and changes I can make?

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At CTRI, we’ve developed five principles of being trauma-informed. They start with awareness and move toward practical ways that you can shift attitudes, foster safety, promote choice, and highlight strengths to fully embody a trauma-informed perspective.

In which what types of environments can I implement the five principles of being trauma-informed?

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Being trauma-informed isn’t limited any one type of organization, business, or group of people. Our trainings and resources are valuable for any organization or person who would like to increase their empathy and take practical steps toward building a more trauma-informed world.

Ready to Get Started?

Master evidence-based techniques to prevent and manage crisis situations with confidence. We will equip you with a trauma-informed approach to de-escalate situations with interpersonal communication skills, and empathy.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included