Live Virtual Workshops

De-escalating Potentially Violent Situations for Impaired States

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November 03, 2026
(09:00 AM - 04:00 PM CT )
Location: Online Virtual
Facilitator Deanne Bailey, MPH
6
Continuing Education
Credit Hours (CEC)
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De-escalating Potentially Violent Situations for Impaired States - Live Virtual - November 3, 2026; 9am-4pm Central Time
$ 349.00 CAD (regular rate)
$ 309.00 CAD (*early rate)
*early rate expires 10/13/2026
Quantity: 0
Total Price: $0.00 USD
De-escalating Potentially Violent Situations for Impaired States - Live Virtual - November 3, 2026; 9am-4pm Central Time
$ 349.00 CAD (regular rate)
$ 309.00 CAD (*early rate)
*early rate expires 10/13/2026
Quantity: 0
Total Price: $0.00 USD
Completed Icon Attendee 1 Information Dropdown Icon
De-escalating Potentially Violent Situations for Impaired States - Live Virtual - November 3, 2026; 9am-4pm Central Time
$ 349.00 CAD (regular rate)
$ 309.00 CAD (*early rate)
*early rate expires 10/13/2026

This workshop will build your capacity to safely respond to individuals who are intoxicated or experiencing a mental health crisis. You’ll learn how to apply a trauma‑informed approach to challenging interactions, using grounded, respectful communication to reduce escalation and maintain connection.

Through practical learning, you’ll explore how substance use and acute mental health symptoms affect cognition, behaviour, and communication. You’ll also learn to recognize your own stress responses and apply regulation skills that will help you stay steady, set boundaries, and create a safer environment for everyone.

By the end of this workshop, you’ll be able to assess risk, recognize when a situation is becoming unsafe, and respond with interpersonal strategies that prioritize safety, dignity, and practical problem‑solving – leaving you better equipped to navigate complex human behaviour.

Learning Objectives

Upon completion, participants should be able to:

  • Explain how substances and mental health concerns impact cognitive functioning
  • Apply trauma-informed principles to circumstances and behaviour
  • Assess the risk of violence in situations involving persons with altered cognition
  • Describe effective responses to agitation in persons experiencing altered states
  • Use a structured approach to safely defuse escalating behaviour

Method of Delivery

Presentation, case studies, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • Overview of Violence in Community Settings
  • How Substances and Mental Health Concerns Influence Cognitive Functioning
  • How to Take a Trauma-Informed Approach
  • Understanding Trauma Responses
  • How an Escalated Situation Impacts You
  • The De-escalation Process
  • Assessing Risk and Setting Intentions
  • Connection Strategies
  • Disengagement
  • Debriefing

Target Audience

This is an introductory to intermediate level workshop for service providers and front-line staff who interact with individuals experiencing substance use and/or mental health concerns. It is relevant for people working in health care and community settings, as well as those in public-facing roles who may encounter individuals in distress.

 

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Facilitator: Deanne Bailey

MPH

Deanne has cultivated her experience in leadership, coaching, and strategies for supporting the workforce over many years as a manager, director and senior leader within the public and not-for-profit sectors. She holds a Bachelor of Psychology, a Master of Public Health degree, and a master’s certificate in organizational design and development. Her experience of over fifteen years in mental health and addiction services has given her a strong foundation to support staff and leaders in addressing workplace challenges with compassion and understanding. Deanne believes our history shapes who we are today but doesn’t have to determine our future. The more we understand ourselves, others, and what is happening around us, the better we can minimize the impact of trauma on our lives. Deanne believes attuning to the mental health needs of your staff can greatly improve organizational outcomes, retention, and engagement. As a facilitator, Deanne incorporates humour, storytelling, and interactive discussions to ensure training sessions are not only educational and challenging but also entertaining and memorable.

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