Live Virtual Workshops

De-escalating Potentially Violent Situations

July 29, 2025
(09:00 AM - 04:00 PM CDT )
$329.00 (regular rate)
$299.00 (*early rate)
Location: Online Virtual
Trainer Jaicee Chartrand, RPC, CIAS-II
*early rate expires 07/08/2025
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations - Live Virtual - July 29, 2025; 9am-4pm Central Time

Early rate expires 07/08/2025

Quantity: 1 $ 299.00
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If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.

You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Learning Objectives

Upon completion, participants should be able to:

  • Explore the importance of using a trauma-informed approach in the de-escalation process
  • Identify common trauma responses and your role in escalation
  • Understand the importance of emotion regulation in successful de-escalation
  • Implement a practical de-escalation framework
  • Review and practice de-escalation strategies

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • A Trauma-Informed Approach
  • Putting Trauma Responses in Context
  • Emotion Regulation and the Triune Brain
  • The Impacts of Emotionally Heightened Situations
  • Co-Regulation
  • Overview of Violence
  • Behaviours of Concern and Enablers of Violence
  • Rating Your Workplace Risk Levels
  • The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
  • Promoting Strategies for Whole-Brain Integration
  • When and How to Disengage
  • Practice Scenarios
  • Special Considerations for Unique Situations

Target Audience

This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Jaicee Chartrand

RPC, CIAS-II

Jaicee is Cree-Métis and lives on Treaty 1 Land in Winnipeg, Manitoba. She is a Registered Professional Counsellor and a Certified Indigenous Addictions Specialist, with over fifteen years of experience in frontline and leadership positions in mental health, addictions, and social services. In addition to training with CTRI, Jaicee owns a private counselling practice and is a Certified Universal Shamanic Practitioner. She mindfully seeks healing spaces that provide learning and education through traditional values and a two-eyed-seeing lens. And as a helper, Jaicee believes real change happens through relationships, authenticity, and empowerment. As someone who embraces open-heartedness and authenticity, Jaicee integrates her lived experiences into her trainings. She trains from a collectivist perspective, where we come together as equal learners and sharers of knowledge to serve and support our healing communities.

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