Live Virtual Workshops

De-escalating Potentially Violent Situations

March 24, 2026
(09:00 AM - 04:00 PM CDT )
Location: Online Virtual
Facilitator Janelle Jackiw, MA, MEd, CCC
6
Continuing Education
Credit Hours (CEC)
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De-escalating Potentially Violent Situations - Live Virtual - March 24, 2026, 9am-4pm Central Time
$ 339.00 CAD (regular rate)
$ 299.00 CAD (*early rate)
*early rate expires 03/04/2026
Quantity: 0
Total Price: $0.00 USD
De-escalating Potentially Violent Situations - Live Virtual - March 24, 2026, 9am-4pm Central Time
$ 339.00 CAD (regular rate)
$ 299.00 CAD (*early rate)
*early rate expires 03/04/2026
Quantity: 0
Total Price: $0.00 USD
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De-escalating Potentially Violent Situations - Live Virtual - March 24, 2026, 9am-4pm Central Time
$ 339.00 CAD (regular rate)
$ 299.00 CAD (*early rate)
*early rate expires 03/04/2026

If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.

You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Learning Objectives

Upon completion, participants should be able to:

  • Explore the importance of using a trauma-informed approach in the de-escalation process
  • Identify common trauma responses and your role in escalation
  • Understand the importance of emotion regulation in successful de-escalation
  • Implement a practical de-escalation framework
  • Review and practice de-escalation strategies

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • A Trauma-Informed Approach
  • Putting Trauma Responses in Context
  • Emotion Regulation and the Triune Brain
  • The Impacts of Emotionally Heightened Situations
  • Co-Regulation
  • Overview of Violence
  • Behaviours of Concern and Enablers of Violence
  • Rating Your Workplace Risk Levels
  • The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
  • Promoting Strategies for Whole-Brain Integration
  • When and How to Disengage
  • Practice Scenarios
  • Special Considerations for Unique Situations

Target Audience

This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Facilitator: Janelle Jackiw

MA, MEd, CCC

Janelle holds a Master's Degrees in both Criminology and Educational Psychology, and she is a Certified Clinical Counsellor (CCC). Her background and practice is in the area of counselling, with specific interest in the area of mental health and wellness, stress management, suicide/self-injury, and trauma. Janelle believes that people create important change in their lives when they have meaningful connections to others and have a sense of passion and purpose for their life. In addition to training with CTRI, she carries a client caseload part-time, works for the Ministry of Justice, and is a sessional lecturer at the University of Regina. Janelle is an energetic presenter who enjoys delivering training workshops that are relevant and practical. Read blogs written by Janelle here.

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