Live Virtual Workshops

Case Management

A Trauma-Informed Approach to Client-Centred Care

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April 02, 2026
(09:00 AM - 04:00 PM CDT )
Location: Online Virtual
6
Continuing Education
Credit Hours (CEC)
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Case Management - Live Virtual - April 2, 2026, 9am-4pm Central Time
$ 339.00 CAD (regular rate)
$ 299.00 CAD (*early rate)
*early rate expires 03/13/2026
Quantity: 0
Total Price: $0.00 USD
Case Management - Live Virtual - April 2, 2026, 9am-4pm Central Time
$ 339.00 CAD (regular rate)
$ 299.00 CAD (*early rate)
*early rate expires 03/13/2026
Quantity: 0
Total Price: $0.00 USD
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Case Management - Live Virtual - April 2, 2026, 9am-4pm Central Time
$ 339.00 CAD (regular rate)
$ 299.00 CAD (*early rate)
*early rate expires 03/13/2026

Client care is an essential responsibility in many helping roles. This workshop teaches you how to build strong, trauma-informed relationships with the people you support. You will learn practical skills for effective case management, including documentation, advocacy, professional writing, and interpersonal communication.

Additionally, you will gain essential self-care, stress, and time management tools to help you stay well in your role. This is an opportunity to reflect and build your own case management toolkit, so you can confidently provide your clients with the best care possible.

Learning Objectives

Upon completion, participants should be able to:

  • Recognize the nuances of relationship building and termination
  • Identify the most relevant theories of client care
  • Maintain healthy informative communication with clients
  • Document interactions concisely and accurately
  • Establish a healthy work-life balance

Method of Delivery

Presentation, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • Case Management Theory and Practice
  • Time Management and Self-Care
  • Relationship Building and Termination
  • Goal Setting
  • Basics of Motivational Interviewing and Solution-Focused Therapy
  • Support Systems and Advocacy
  • Transitioning the Relationship
  • Client-Centred Practice
  • Working With Diverse Client Groups
  • Communication and Continuity of Care

Target Audience

Counsellors, therapists, social service and health care workers, guidance counsellors, and anyone looking to improve their ability to manage their caseload and provide trauma-informed client care.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Facilitator: Danielle Peebles

MSW-IK, RSW

Danielle is Ojibwe and a member of the Keeseekoowenin First Nation with family connections to Sagkeeng First Nation and Peguis First Nation. She currently lives in the North End of Winnipeg on Treaty One Territory with her husband and three children. Danielle is a Registered Social Worker and holds a Master of Social Work based in Indigenous Knowledge degree from the University of Manitoba. She has over 15 years of experience working in the social services field and uses experiential therapy methods to provide care. As a therapist, Danielle works from an anti-racist, anti-oppressive, harm reduction, trauma-informed, and person-centered approach to walking with people on their healing journey. Danielle has engaged in consulting, facilitation, and training work with First Nation communities. Additionally, she is an instructor with Yellowquill University College, and walks with adults and youth who are impacted by mental health, addictions, trauma, and intergenerational trauma. She is dedicated to continuous learning, personal growth, and to sitting with and walking alongside people in ways that are respectful and supportive. As a fourth-generation residential school survivor, Danielle is committed to embracing and practicing her traditional way of life, while also being present for others in a good way.

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