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Trauma and Crisis Response

Trauma-Informed Care

Building a Culture of Strength

Trauma-informed care creates safer, more supportive environments. This training teaches organizations how to apply trauma-informed principles in everyday practice.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included

Build Trauma-Informed Organizations

Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles to integrate a trauma-informed approach throughout the organization. By embracing these principles, participants can better contribute to the positive transformation of individuals and relationships affected by trauma. Becoming trauma-informed creates a sustainable foundation in any setting to promote strength, engagement, and healing.

Please note: This workshop does not provide training related to trauma counselling. If that is what you are looking for, please check out our workshop, Trauma – Counselling Strategies for Healing and Resilience.

Learning Objectives

Discuss the prevalence and impact of trauma on individuals and organizations

List five key trauma-informed principles

Describe practical strategies for implementing each of the five trauma-informed principles

Assess their own organization for areas of trauma-informed strengths and weakness

Identify trauma-informed goals to improve service delivery and program planning

12,500+

Professionals Trained

4.7 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$149

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

From $309

/ per person

Learn from an experienced facilitator

Ask questions and get real-time guidance

Connect and learn alongside peers

Engage in discussions and practical exercises

Earn 6 CECs per day of training

Receive a certificate upon completion

View Upcoming Dates

Personalized training solutions for your team.

Starting at

$3500

per session

Additional Options

On-Demand Webinar

Condensed training in a video format.

Standalone written learning resource.

Train-the-Trainer

Learn to facilitate the workshop.

What You'll Learn

Walk away with the knowledge and tools to make a meaningful difference. The objectives below outline what you'll be equipped to do after completing this training.

Trauma-Informed Foundations

Learn key TIC principles.

Recognize Trauma Impacts

Understand client experiences.

Create Safe Environments

Promote trust.

Support Staff Well-Being

Prevent burnout.

Improve Policies

Apply TIC system-wide.

Sustain Culture Change

Build long-term strategies.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

It's not always easy to facilitate a six-hour session, but it flew by. Perfectly timed, packed with useful, relevant information, curated to address the unique needs of our group."

K. Decle

University of British Columbia, Office of Student Academic Services

"

This was one of the best trainings our organization has had. Staff were so engaged and came away energized and excited rather than tired and drained."

T. Etienne

Portal Youth Outreach Association

"

CTRI is a great source for learning. They were easy to work with and our facilitator presented in an engaging and interactive way that kept people interested and attentive."

J. Grimes

Optimism Place Women's Shelter and Support Services

Why should I learn more about this topic?

- Trauma has and will continue to impact so many people in different ways. Increasing our understanding and response to trauma will create a happier, healthier world for everyone.
- You’ll learn practical strategies for implementing each of CTRI’s five principles of being trauma-informed.
- You’ll be able to identify trauma-informed goals so you can improve your organization’s service delivery and program planning.

This training is for:

Mental health professionals

Social services and community‑based professionals

First responders and emergency services

Health care workers and support staff

School and post‑secondary personnel

Leaders, managers, and supervisors

Human resources and people operations teams

Employees in corporate or business settings

Anyone working in people‑centred or support roles

What is trauma-informed care?

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Trauma-informed care is an approach that recognizes the widespread impact of trauma and responds by creating environments of safety, trust, choice, collaboration, and empowerment for both clients and staff.

Who is this training for?

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This training is designed for organizations, teams, and individuals across social services, health care, education, Indigenous communities, and any sector that serves people who may have experienced trauma.

Is trauma-informed care a clinical training?

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No. This workshop is designed for any role within an organization – not just clinical staff. Trauma-informed care is about how the entire organization operates, not just how clinicians intervene.

Does this training address staff wellness?

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Yes. Supporting staff resilience is an essential part of building a trauma-informed culture, and the workshop addresses how organizations can support the people who do the work.

Is this training available online or privately?

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Yes. CTRI offers this workshop in live, on-demand, and private formats. Private delivery for entire teams or organizations is one of the most common uses of this training. Contact us to arrange a session.

Is there a train-the-trainer option for this content?

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Yes. CTRI offers a train-the-trainer program for organizations that want to build internal capacity to deliver trauma-informed care training. See the train-the-trainer listing for more details.

Build a Trauma-Informed Culture

Learn practical strategies to build a trauma-informed culture that supports both the people you serve and the staff who serve them. View live training dates, explore on-demand options, or bring this workshop to your team.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included