CTRI ACHIEVE

Leadership and Management

Trauma-Informed Leadership

Trauma impacts how people think, feel, and perform at work. This training helps leaders apply trauma-informed principles to support employees and build stronger teams.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included

Lead with a Trauma-Informed Approach

A compassionate and trauma-informed approach to leadership is essential for creating healthy workplace cultures. Trauma is prevalent in our world and has an impact on many of the people we interact with, including staff and colleagues. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores how to lead with a trauma-informed approach and provides five key principles that trauma-informed workplaces embody. By embracing these principles, organizations can contribute to the positive transformation of individuals and relationships affected by trauma, while at the same time creating the conditions that lead to high levels of employee engagement and organizational success. Every organization, from any sector, can benefit from becoming trauma-informed.

Learning Objectives

Discuss the prevalence and impact of trauma on individuals and organizations

List five key trauma-informed principles

Describe practical strategies for implementing each of the five trauma-informed principles

Assess their own organization for areas of trauma-informed strengths and weakness

12,500+

Professionals Trained

4.7 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$119

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

Learn from an experienced facilitator

Ask questions and get real-time guidance

Connect and learn alongside peers

Engage in discussions and practical exercises

Earn 6 CECs per day of training

Receive a certificate upon completion

View Upcoming Dates

Personalized training solutions for your team.

Starting at

$2,750

per session

Additional Options

On-Demand Webinar

Condensed training in a video format.

Standalone written learning resource.

What You'll Learn

Strengthen your professional toolkit with strategies you can apply right away. The objectives below outline the core competencies you'll build through this training.

Understand How Trauma Affects Behaviour at Work

Learn how trauma histories show up in employee behaviour, performance, and reactions – so you can respond to what's actually happening rather than just what you see on the surface.

Apply Trauma-Informed Leadership Principles

Develop a practical understanding of safety, trust, choice, collaboration, and empowerment as leadership principles – and what they look like in everyday management.

Create Psychologically Safe Environments

Learn the specific leadership behaviours that make employees feel safe enough to show up, speak up, and take reasonable risks.

Respond to Employees Effectively

Practice responding to stress, distress, and disclosure in your team in ways that are appropriate, caring, and within your role as a manager.

Strengthen Your Leadership Approach

Develop a more nuanced, human-centred leadership style that improves trust, engagement, and the ability to get the best out of your team.

Build and Sustain a Trauma-Informed Culture

Learn how to embed trauma-informed principles into your team's daily practices and culture – not just use them in individual situations.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

It's not always easy to facilitate a six-hour session, but it flew by. Perfectly timed, packed with useful, relevant information, curated to address the unique needs of our group."

K. Decle

University of British Columbia, Office of Student Academic Services

"

This was one of the best trainings our organization has had. Staff were so engaged and came away energized and excited rather than tired and drained."

T. Etienne

Portal Youth Outreach Association

"

CTRI is a great source for learning. They were easy to work with and our facilitator presented in an engaging and interactive way that kept people interested and attentive."

J. Grimes

Optimism Place Women's Shelter and Support Services

Frequently Asked Questions

Common questions about the training.

This training is for:

Mental health professionals

Social services and community‑based professionals

First responders and emergency services

Health care workers and support staff

School and post‑secondary personnel

Leaders, managers, and supervisors

Human resources and people operations teams

Employees in corporate or business settings

Anyone working in people‑centred or support roles

What is trauma-informed leadership?

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Trauma-informed leadership applies the principles of trauma-informed care – safety, trust, choice, collaboration, and empowerment – to how leaders manage, communicate with, and support their teams.

Who is this training for?

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This training is designed for managers, supervisors, HR professionals, and leaders who want to lead more effectively by understanding how stress and trauma affect the people they work with.

Do I need prior trauma training to attend?

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No. This workshop is designed for leaders, not clinicians. It provides a practical, accessible introduction to trauma-informed principles in a leadership context.

How is this different from Trauma-Informed Workplaces training?

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Trauma-Informed Leadership focuses on the individual leader's approach. Trauma-Informed Workplaces focuses on organizational-level systems and culture. Both are relevant for organizations doing this work seriously.

Is this training available online or on-demand?

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Yes. ACHIEVE offers this workshop in live, on-demand, and private formats. View current dates or contact us to arrange a session.

Can this be combined with Psychological Health and Safety or Managing Mental Health training?

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Yes. These topics work well together as part of a broader approach to creating healthier, more supportive workplaces. Contact ACHIEVE for options.

Lead with Awareness and Impact

Learn how trauma-informed principles can make you a more effective, empathetic, and trusted leader. View live training dates, explore on-demand options, or bring this workshop to your team.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included