Counselling Skills and Client Relations

Questions in Counselling

The Art and Skill

The questions helpers ask shape how clients understand their experiences. This training teaches how to use purposeful questions that deepen insight and guide meaningful change.

Start Learning View Upcoming Dates
Available for Private Delivery
Certificate Included

Master the Art of Counselling Questions

Want to learn how to ask better questions in the counselling room? This workshop explores the curiosity, skill, and artistry it takes to discern the what, where, when, and why of effective questions, and what can prevent you from asking them. You will learn how to develop quality, effective questions that move beyond what you already know to what’s possible.

Learning Objectives

Describe the influence of good questions
Define problematic questions
Identify skills to ask more effective question
Categorize types of questions
12,500+
Professionals Trained
4.7 Stars
Trustpilot Rating
500+
Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$119
/ per person
Start right away – no scheduling required
Learn at your own pace, in manageable sections
Follow along with a full downloadable manual
Earn a certificate and continuing education credits
Access anytime, on any device
Share access across your team for consistent learning
Start Learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

From $309
/ per person
Learn from an experienced facilitator
Ask questions and get real-time guidance
Connect and learn alongside peers
Engage in discussions and practical exercises
Earn 6 CECs per day of training
Receive a certificate upon completion
View Upcoming Dates

Private Training

1 day

Personalized training solutions for your team.

Starting at
$3500
per session

Additional Options

On-Demand Webinar

Condensed training in a video format.

What You'll Learn

Walk away with the knowledge and tools to make a meaningful difference. The objectives below outline what you'll be equipped to do after completing this training.

Understand Question Types

Learn different counselling question styles.

Use Open-Ended Questions

Encourage deeper reflection.

Avoid Harmful Questions

Recognize leading or judgmental phrasing.

Guide Insight

Help clients explore meaning.

Support Goal Setting

Use questions to clarify direction.

Practice Questioning Skills

Build confidence through exercises.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

It's not always easy to facilitate a six-hour session, but it flew by. Perfectly timed, packed with useful, relevant information, curated to address the unique needs of our group."

K. Decle

University of British Columbia, Office of Student Academic Services

"

This was one of the best trainings our organization has had. Staff were so engaged and came away energized and excited rather than tired and drained."

T. Etienne

Portal Youth Outreach Association

"

CTRI is a great source for learning. They were easy to work with and our facilitator presented in an engaging and interactive way that kept people interested and attentive."

J. Grimes

Optimism Place Women's Shelter and Support Services

Frequently Asked Questions

Common questions about the training.

This training is for:

Mental health professionals
Social services and community‑based professionals
First responders and emergency services
Health care workers and support staff
School and post‑secondary personnel
Leaders, managers, and supervisors
Human resources and people operations teams
Employees in corporate or business settings
Anyone working in people‑centred or support roles

What does this training cover?

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This workshop explores the types of questions used in counselling, when and how to use them effectively, and how to avoid harmful questioning patterns that can undermine the helping relationship.

Who is this training for?

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This training is designed for counsellors, social workers, helping professionals, and anyone who uses conversation-based support in their role.

What types of questions are covered?

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The workshop covers open-ended, scaling, circular, exception, and future-focused questions, as well as how to avoid leading, closed, and multiple questions that reduce effectiveness.

Does this training help with goal setting?

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Yes. Using questions to clarify client goals and motivation is a key skill developed in this workshop.

Is this training available online or privately?

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Yes. CTRI offers this workshop in live, on-demand, and private formats. View current dates or contact us to arrange a session.

Can this training be combined with motivational interviewing or solution-focused training?

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Yes. Questioning skills are a core component of both MI and solution-focused approaches, and this workshop pairs well with both. Contact CTRI for more information.

Improve Counselling Conversations

Learn how to use purposeful questions that deepen insight and guide meaningful change in your counselling work. View training options or bring this workshop to your team.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included

Private Training

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Custom Training for Your Team

We can deliver any of our training for your group, on your schedule.

How it works

  • Step 1 — Contact us to discuss your needs and choose a topic.
  • Step 2 — Talk pricing, and we'll work out a detailed proposal.
  • Step 3 — Confirm the details such as the facilitator and training date.

Fill out the form below or give us a call at 1-877-353-3205

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