Training Topic

Motivational Interviewing

Communicating to Support Change

It is common for people to struggle and experience ambivalence when considering making a change or when others may be expecting them to make one. When helpers encounter this ambivalence with their clients, it is often interpreted as resistance, and they may feel unable to respond in an effective way. Motivational interviewing can help because it is a communication style and way of being with clients that helps them find their internal motivation for solving problems. By exploring the framework and strategies of motivational interviewing, you will learn new ways to facilitate the change process in the people you support. You will gain practical strategies that start from a place of empathy and draw on the client’s personal motivation to create their own goals for change.

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Learning Objectives

Upon completion, participants should be able to:

  • Explain the guiding philosophy and essential elements of motivational interviewing
  • Describe and apply the four processes that structure a motivational interview
  • Demonstrate and practice motivational interviewing skills
  • Analyze the role of ambivalence in the change process
  • Identify and elicit change talk

Some of the Topics Included

  • Motivational Interviewing Principles
  • Understanding your Client’s Motivation
  • Listening to your Client
  • Foundational Skills: OARS (Open Questions, Affirming, Reflecting, Summarizing)
  • Recognizing and Supporting Change Talk
  • Four Processes of MI (Engaging, Focusing, Evoking, and Planning)
  • Common Traps to Avoid
  • Reflective Listening
  • Roadblocks to Listening
  • Approaching Ambivalence and Resistance
  • When to use Motivational Interviewing
  • Readiness to Change

Target Audience

This is an introductory-intermediate level workshop for social service and health care professionals, social workers, school personnel, and anyone supporting people.

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