On-Demand Workshops

Crisis Response Planning

Creating a Compassionate Response Plan

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$149.00
4.5

Continuing Education
Credit Hours (CEC)

Critical incidents such as unexpected death, violence, or a natural disaster have a lasting emotional impact on the people who experience or witness them. Organizations, schools, and communities need to be prepared to provide support during and after these crisis situations.

This workshop gives you the tools to organize quickly and effectively during high-stress situations, and you’ll learn practical ways to respond to people’s emotional needs after a critical incident. You will gain a clear understanding of how to implement your own crisis response team and create a plan for your specific environment.

Note: Crisis response refers to the steps that are made after a critical incident. This is not a threat assessment or emergency preparedness workshop.

Facilitator: Marwa Fadol, MA, RPsych

Each on-demand purchase is for one viewer. Please purchase one copy per viewer.

Learning Objectives

Upon completion of this workshop, participants should be able to:

  • Explain why crisis response planning is helpful
  • Describe a framework for team and plan development
  • Demonstrate how to organize an effective response after a critical incident
  • Identify what types of responses are most appropriate for the situation
  • Apply the principles learned to your own environment

Note: An e-manual for this workshop is included in purchase.

Some of the Topics Reviewed

  • Types of Critical Incidents
  • Common Reactions After a Critical Incident
  • Crisis Response Team and Plan Development
  • Gathering Information: Intake
  • Crisis Response Checklist
  • Considerations for Those at Higher Risk
  • Individual Debriefing
  • Critical Incident Group Debriefing
  • Considerations Around Memorials
  • Evaluation and Debriefing
  • Trigger Events and Anniversaries

Target Audience

This workshop is for school personnel, social service and health care professionals, social workers, managers, human resource professionals, and anyone seeking a deeper understanding of effective crisis response strategies. It equips you with the skills to provide emotional and practical support during and after critical incidents, ensuring a comprehensive and compassionate response.

Completing Workshop

Upon viewing the entire workshop, you will be prompted to take a 30 to 60-question test over the content, and then you will receive a participation certificate. Please allow 30-60 minutes to complete the test.

Facilitator: Marwa Fadol

MA, RPsych

Marwa is a Registered Psychologist in Alberta and holds a Master’s degree in Counselling Psychology. In addition to training with CTRI, she is a Mental Health Therapist, providing triage and assessment to people struggling with addiction and mental health concerns. She also has a private practice where she works with families around various issues including anxiety, depression, trauma, grief, and family relationships. Additionally, Marwa consults with community and faith-based organizations on topics related to mental health. As a clinician she believes that people are the experts in their own lives and have within them the strength and capacity to enact change. Marwa approaches her work through an attachment and developmental lens and sees that her role as a therapist is to help empower people to write their own life stories, explore their own values and beliefs about how the world works, and develop authentic, fulfilling relationships. She is also a contributing author of CTRI’s book, Counselling in Relationships, and is the author or editor of several of CTRI’s training materials, including those on the topics of attachment and counselling in relationships. As a trainer she brings warmth and humour and draws on her varied experiences to make for an engaging, relevant training experience. Read blogs written by Marwa here.

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