CTRI ACHIEVE

Violence Prevention

Lateral Violence

Transforming Conflict Into Lateral Kindness

Lateral violence can damage trust and morale within teams and communities. This training explores causes of lateral violence and teaches strategies to rebuild respect and collaboration.

4.9 (12,500+ enrolled)

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included

Transform Lateral Violence Into Healthy Team Culture

At its core, lateral violence is misdirected anger. It causes us to harm others based on what’s been done to us by someone else. This can cause a complex web of infighting that damages relationships, organizations, and communities.

But it is possible to break the cycle of lateral violence through lateral kindness.

Lateral kindness is based on Indigenous values that create healthier relationships, such as respect and fairness. In this workshop, you will explore the impacts of lateral violence and learn practical steps for conflict resolution to help stop the cycle. You will improve your personal awareness and communication skills so you can practice lateral kindness and resolve conflict, repair relationships, and prevent lateral violence.

Learning Objectives

Describe the root causes of lateral violence, with an emphasis on prior traumatic experiences

List the types and severity of lateral violence

Describe the stages of lateral violence escalation

Identify styles of conflict interaction

Recognize the importance of compassion and lateral kindness

Summarize key steps toward a resolution process

12,500+

Professionals Trained

4.7 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$269

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

From $549

/ per person

Learn from an experienced facilitator

Ask questions and get real-time guidance

Connect and learn alongside peers

Engage in discussions and practical exercises

Earn 6 CECs per day of training

Receive a certificate upon completion

View Upcoming Dates

Personalized training solutions for your team.

Starting at

$3300 per day

per session

Additional Options

On-Demand Webinar

Condensed training in a video format.

Standalone written learning resource.

What You'll Learn

Walk away with the knowledge and tools to make a meaningful difference. The objectives below outline what you'll be equipped to do after completing this training.

Understand Lateral Violence

Learn patterns and root causes.

Recognize Warning Signs

Identify behaviours that harm teams.

Improve Communication

Practice respectful dialogue skills.

Resolve Conflict

Use constructive conflict tools.

Build Accountability

Create healthier team norms.

Promote Kindness Culture

Encourage supportive workplace relationships.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

It's not always easy to facilitate a six-hour session, but it flew by. Perfectly timed, packed with useful, relevant information, curated to address the unique needs of our group."

K. Decle

University of British Columbia, Office of Student Academic Services

"

This was one of the best trainings our organization has had. Staff were so engaged and came away energized and excited rather than tired and drained."

T. Etienne

Portal Youth Outreach Association

"

CTRI is a great source for learning. They were easy to work with and our facilitator presented in an engaging and interactive way that kept people interested and attentive."

J. Grimes

Optimism Place Women's Shelter and Support Services

Frequently Asked Questions

Common questions about the training.

This training is for:

Mental health professionals

Social services and community‑based professionals

First responders and emergency services

Health care workers and support staff

School and post‑secondary personnel

Leaders, managers, and supervisors

Human resources and people operations teams

Employees in corporate or business settings

Anyone working in people‑centred or support roles

What is lateral violence?

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Lateral violence occurs when individuals direct frustration and pain toward peers rather than addressing the systems causing harm. It can show up as gossip, exclusion, criticism, and conflict within teams.

Who is this training for?

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This training is relevant for teams, organizations, and communities – particularly those in high-stress helping environments or Indigenous communities where lateral violence is recognized as a systemic issue.

Does this training address the roots of lateral violence?

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Yes. The workshop explores historical and systemic causes of lateral violence, helping participants understand behaviour in context rather than simply labelling it as personal conflict.

What does "lateral kindness" mean?

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Lateral kindness is the intentional practice of redirecting that energy toward support, collaboration, and care for peers – the counterpart to lateral violence.

Is this training available online or privately?

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Yes. CTRI offers this workshop in live, on-demand, and private formats. This is frequently requested for Indigenous organizations and community teams. Contact us to arrange a session.

Can this training be paired with other team-based workshops?

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Yes. This workshop complements CTRI's content on trauma-informed care, reconciliation, and wellness for helping professionals.

Strengthen Healthy Team Culture

Learn practical strategies to reduce lateral violence and build respectful workplaces.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included