CTRI ACHIEVE

Mental Health and Addictions

Neurodiversity and Neurocognition

Dementia

Strategies for Supporting

Dementia changes memory, behaviour, and communication, affecting both individuals and caregivers. This training helps participants understand dementia and apply practical strategies to improve care, safety, and quality of life.

4.9 (12,500+ enrolled)

Start Learning

Available for Private Delivery

Certificate Included

Practical Strategies for Supporting People With Dementia

Dementia is a growing concern, especially as the number of people who are affected by it increases. Given the changes and challenges people with Alzheimer’s and other forms of dementia experience, caregivers and helpers can face uncertainty in how to provide care, and often need to adjust their communication and support strategies. This workshop focuses on understanding the experience of dementia and increasing awareness of its impacts on individuals and families. Participants will learn practical dementia care skills for improving quality of life and responding to problematic issues, while maintaining meaningful relationships.

Learning Objectives

Define dementia and identify its three most common types

Recognize the difference between dementia and normal aging

Identify ways to prevent and respond to dementia

Describe the impact of dementia on the individual and family

Identify strategies for supporting individuals and families

List the elements of dementia-friendly communities

12,500+

Professionals Trained

4.7 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$149

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Private Training

Personalized training solutions for your team.

Contact for pricing

/ starting at

1 Day

Bring a facilitator to your team – onsite or virtual

Personalize content to your context and priorities

Focus on your real challenges and scenarios

Engage in interactive discussion and practical application

Align your team around shared language and approaches

Build skills that translate directly into day-to-day work

Additional Options

On-Demand Webinar

Condensed training in a video format.

Standalone written learning resource.

What You'll Learn

Walk away with the knowledge and tools to make a meaningful difference. The objectives below outline what you'll be equipped to do after completing this training.

Understand Dementia Basics

Learn common types and causes of dementia.

Recognize Symptoms and Stages

Identify behavioural and cognitive changes over time.

Improve Communication

Learn communication strategies that reduce confusion.

Respond to Challenging Behaviour

Apply techniques to manage distressing behaviours.

Support Families and Caregivers

Understand caregiver stress and provide support.

Create Safe Environments

Learn how to design safer, more supportive spaces for people with dementia.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

It's not always easy to facilitate a six-hour session, but it flew by. Perfectly timed, packed with useful, relevant information, curated to address the unique needs of our group."

K. Decle

University of British Columbia, Office of Student Academic Services

"

This was one of the best trainings our organization has had. Staff were so engaged and came away energized and excited rather than tired and drained."

T. Etienne

Portal Youth Outreach Association

"

CTRI is a great source for learning. They were easy to work with and our facilitator presented in an engaging and interactive way that kept people interested and attentive."

J. Grimes

Optimism Place Women's Shelter and Support Services

Frequently Asked Questions

Common questions about the training.

This training is for:

Mental health professionals

Social services and community‑based professionals

First responders and emergency services

Health care workers and support staff

School and post‑secondary personnel

Leaders, managers, and supervisors

Human resources and people operations teams

Employees in corporate or business settings

Anyone working in people‑centred or support roles

What does this training cover?

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This workshop provides an overview of dementia types, symptoms, and progression, and teaches practical strategies for communication, behaviour management, and supporting daily living.

Who is this training for?

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This training is designed for care aides, health care workers, social workers, family caregivers, and anyone who supports people living with dementia.

Does this training address behavioural challenges?

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Yes. The workshop includes practical techniques for responding to distressing behaviours with patience, understanding, and evidence-informed approaches.

Is family and caregiver support addressed?

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Yes. The workshop includes content on caregiver stress and practical ways to support both the person with dementia and those caring for them.

Is this training available online or privately?

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Yes. CTRI offers this workshop in live, on-demand, and private formats. Contact us to arrange a session for your care team or organization

Can this training be delivered in long-term care or health care settings?

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Yes. This is a commonly requested training for care facilities, home care organizations, and health care teams. Reach out to discuss private delivery options.

Improve Care for People With Dementia

Gain practical skills to communicate effectively, manage behaviours, and provide compassionate dementia care. View training options or bring this workshop to your team.

Start Learning

Available for Private Delivery

Certificate Included