Private Training

Case Management

1 day

Case Management

About this Workshop

Client care is an essential responsibility in many helping roles. This workshop teaches you how to build strong, trauma-informed relationships with the people you support. You will learn practical skills for effective case management, including documentation, advocacy, professional writing, and interpersonal communication.

Additionally, you will gain essential self-care, stress, and time management tools to help you stay well in your role. This is an opportunity to reflect and build your own case management toolkit, so you can confidently provide your clients with the best care possible.

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Bring this Training to You

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Step 1 - Contact Us

A CTRI Training Coordinator will take the time to understand your goals. Together, we’ll find the right training that suits your organization’s unique needs.

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Step 2 - Pricing

Prices for private workshops start at $3,300 for a full day, or $2,050 for a half day. Final costs vary based on factors such as location, group size, and content customization. Contact us today for a detailed proposal.

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Step 3 - Confirm

Once you’re ready to proceed, we’ll assign a facilitator and schedule the training. Your facilitator will reach out ahead of time to learn more about your group and tailor the workshop accordingly.

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Reach out to bring this training to your organization.

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Target Audience

Counsellors, therapists, social service and health care workers, guidance counsellors, and anyone looking to improve their ability to manage their caseload and provide trauma-informed client care.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Recognize the nuances of relationship building and termination
  • Identify the most relevant theories of client care
  • Maintain healthy informative communication with clients
  • Document interactions concisely and accurately
  • Establish a healthy work-life balance

Topics Included

  • Case Management Theory and Practice
  • Time Management and Self-Care
  • Relationship Building and Termination
  • Goal Setting
  • Basics of Motivational Interviewing and Solution-Focused Therapy
  • Support Systems and Advocacy
  • Transitioning the Relationship
  • Client-Centred Practice
  • Working With Diverse Client Groups
  • Communication and Continuity of Care

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