7 Tips For Defusing Potentially Violent Situations - Crisis & Trauma Resource Institute

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The presenter was excellent. She made everyone feel comfortable, kept the interest level high, and was very empathetic.

Heather Oldfield

Supervisor, YMCA, Forest Glen Community Centre

The workshop was well-structured, timely, researched, and evidence-based.

Erica Tomkinson

Technician, Drug Awareness & Prevention, Western Quebec School Board

The trainer was EXCELLENT, engaging, and made all material directly relatable to the clientele.

Kirsten Bjermeland

Restorative Justice Coordinator, Nanaimo Region John Howard Society

The facilitator was very engaging and delivered the material in an ‘easily-digestible’ way.

Ryan Hopper

Addiction Worker/FNC Coordinator, iHuman Youth Society

Excellent presenter. She was engaging, informative, and inspiring.

Wanda Mattson

Senior Counsellor, Children’s Mental Health of Leeds and Grenville

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