On-Demand Workshops

De-escalating Children and Youth in Crisis


Continuing Education
Credit Hours (CEC)

Children and youth often face challenges when navigating school, extracurricular activities, social media, and relationships at home and school. As they mature, their brains and bodies move through many developmental changes that each bring about a unique set of challenges which can be overwhelming at times. Change is almost always stressful, and it is normal for adults to experience some of the ways children and youth react to stress as challenging. This workshop explores the reasons behind difficult behaviours and provides strategies to help children and youth learn new ways to move forward as they navigate these developmental challenges and times of crises. Participants will learn strengths-based, interactive approaches to help recognize and manage dysregulation and promote emotional regulation.

Trainer: Elaine Conrad, MEd, RP

Each on-demand purchase is for one viewer. Please purchase one copy per viewer.

Learning Objectives

Upon completion of this workshop, participants should be able to:

  • Understand the causes of crisis behaviours in children and youth
  • Identify gaps and patterns that may lead to crisis behaviours in children and youth
  • Learn ways to respond to patterns of dysregulation in children and youth
  • Respond and support children and youth who are experiencing strong emotions
  • Understand the core developmental needs of children and youth
  • Identify ways in which children and youth can manage their own emotions and self-care

Some of the Topics Reviewed

  • The Difference Between Regulation and Dysregulation
  • Factors That Contribute to Crises in Children and Youth
  • Cultural Considerations
  • Recognizing Potential Crisis Behaviours
  • Preventing Crisis Behaviours
  • Learning to Recognize Emotions
  • Collaborative Problem Solving
  • Preparing for Crisis Behaviours
  • Strategies for Managing Big Emotions
  • Safety Considerations
  • Responding to Crisis Behaviours
  • The Difference Between Responding and Reacting
  • Teaching Skills for Regulating Big and Small Emotions
  • Self-Care Post Crisis
  • Follow-up With Children, Youth, and Others Involved

Target Audience

This is an introductory-intermediate level workshop for social service and other helping professionals, teachers, childcare workers, school personnel, and anyone supporting children and youth who may be experiencing emotional dysregulation and crisis.

Trainer: Elaine Conrad


Elaine is a Registered Psychotherapist and Teacher who holds a Master of Education degree in Counselling Psychology. In addition to training with CTRI, she maintains a clinical practice where she works with individuals and families who are coping with various mental health and relationship issues including anxiety and depression, trauma, addictions, and parenting/attachment concerns. Elaine believes that having unconditional positive regard and being non-judgemental are integral to creating great relationships. As a facilitator, Elaine brings a unique perspective to her workshops, drawing on her varied national and international work experiences. Her diverse education and work background not only includes teaching and counselling, but nursing, educational consulting, and extensive humanitarian work in sub-Saharan Africa as well. Elaine is also a contributing author of CTRI’s book, Counselling in Relationships. She utilizes her 25 years of experience in health care, counselling, education, and consulting to help make workshops engaging, interactive, and practical. Read blogs written by Elaine here.

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