To effectively respond to critical incidents (suicide, violence, etc.), schools, communities, and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events. This manual will focus on how to organize effectively and quickly at a time of high stress so that groups are better prepared to respond to the emotional needs of those affected by a critical incident. A key component of the manual is the review of a Crisis Response Checklist, an important tool when managing the complexities of a critical incident. Readers will gain a clear understanding of how to implement their own crisis response team and plan for their specific environment. 44 pages

This manual is also available in French.

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