Live Webinars

Navigating Difficult Client Relationships

This is a live virtual event using Zoom, an online meeting platform. Please check your system requirements prior to registering.
October 03, 2022
(01:00 PM - 02:00 PM CDT )
$44.00 (regular rate) + tax
Location: Online Virtual
1
Continuing Education
Credit Hours (CEC)

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Navigating Difficult Client Relationships - Live Webinar - October 3, 2022

Live Webinars October 03, 2022 1:00PM-2:00PM CDT
Quantity: 1 $ 44.00
Attendee 1 Information
For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. This webinar reviews what contributes to these challenges, including the intra-personal, inter-personal, and organizational factors. Viewers will learn how to alter their interactions with clients they find difficult in order to transform unhealthy relational patterns into more positive interactions and outcomes.

Learning Objectives

At the end of this webinar, participants should be able to:

  • Identify patterns of escalating difficult behaviour in the workplace
  • Describe common patterns that cause conflict
  • List key interventions with common patterns of difficult behaviour

*Please allow only the registered individual(s) to view webinar materials

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Terms & Conditions

View our cancellation policy and other information regarding your webinar here.

Trainer: Trish Harper

MSW, RSW

Trish has worked in many diverse mental health settings with families, youth, and children providing direct practice for over 20 years. She has a Master of Social Work degree as well as an undergraduate degree in psychology, and has completed professional training in trauma resolution therapy. She is also a contributing author of our Counselling Insights book. Trish believes that real change happens through relationship, authenticity, and the use of skillful empathy. In addition to her work with CTRI, she maintains a small private practice, specializing in recovery from early adverse experiences, PTSD, anxiety, depression, vicarious trauma, and burnout, and she continues to have a special passion for helping children, youth, and families. As a trainer, Trish is a gifted listener who works to facilitate training that encourages genuine insight, compassion, and a collective learning experience. Read blogs written by Trish here.

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