Navigating Difficult Client Relationships
Credit Hours (CEC)
Navigating Difficult Client Relationships - Live Webinar - October 3, 2022
At the end of this webinar, participants should be able to:
- Identify patterns of escalating difficult behaviour in the workplace
- Describe common patterns that cause conflict
- List key interventions with common patterns of difficult behaviour
*Please allow only the registered individual(s) to view webinar materials
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.
Terms & Conditions
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Trainer: Trish Harper
Trish has worked in many diverse mental health settings with families, youth, and children providing direct practice for over 20 years. She has a Master of Social Work degree as well as an undergraduate degree in psychology, and has completed professional training in trauma resolution therapy. She is also a contributing author of our Counselling Insights book. Trish believes that real change happens through relationship, authenticity, and the use of skillful empathy. In addition to her work with CTRI, she maintains a small private practice, specializing in recovery from early adverse experiences, PTSD, anxiety, depression, vicarious trauma, and burnout, and she continues to have a special passion for helping children, youth, and families. As a trainer, Trish is a gifted listener who works to facilitate training that encourages genuine insight, compassion, and a collective learning experience. Read blogs written by Trish here.