Live Virtual Workshops
De-escalating Potentially Violent Situations™
Credit Hours (CEC)
De-escalating Potentially Violent Situations™ - Live Virtual - April 11, 2023 9am-4pm Central Time
Early rate expires 03/21/2023
Learning Objectives
Upon completion, participants should be able to:
- Understand the role of anger in violent incidents
- Identify their own styles of interaction
- Describe a framework for defusing potentially violent situations
- Identify potential risk factors
- Apply the principles learned to their own environment
*Please allow only the registered individual(s) to view webinar materials
Method of Delivery
Presentation, video, case study exercises, experiential practice, delivered electronically.
Some of the Topics Included
- The Physical Violence Spectrum
- Rating Your Workplace Risk Levels
- Anger Cycle and Escalation
- Anger Styles Assessment Questionnaire
- Warning Signs of Potential for Violence
- The Aggression Defusing Process
- Approaching, Containment, and Problem-Solving Strategies
- When and How to Disengage
- Special Considerations for Unique Situations
- Addressing Enablers of Violence
Target Audience
This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.
Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
Trainer: Shelly Qualtieri
Shelly has firsthand experience in seeing the impact of how vital it is for individuals and organizations to increase and develop their violence-prevention capabilities. She has worked in the social service field for over 25 years with various populations within Australia and Canada. Shelly’s experience spans from working within maximum security prisons, the child protection field, domestic violence, suicide awareness and prevention, mental health, homelessness, poverty, and her private practice. She has extensive experience in crisis intervention and is skilled at helping others develop understanding and increase capacity to be better equipped to de-escalate potentially violent behaviours. She is a Registered Social Worker who holds a Master of Investigations Management. As a facilitator, Shelly is a warm, passionate, and engaging presenter who uses examples and strategies that participants can bring directly into their work with others.