Live Virtual Workshops

De-escalating Potentially Violent Situations™

June 24, 2025
(09:00 AM - 04:00 PM CDT )
$329.00 (regular rate)
$299.00 (*early rate)
Location: Online Virtual
Trainer Janelle Jackiw, MA, MEd, CCC
*early rate expires 06/03/2025
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations™ - Live Virtual - June 24, 2025; 9am-4pm Central Time

Early rate expires 06/03/2025

Quantity: 1 $ 299.00
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For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

Learning Objectives

Upon completion, participants should be able to:

  • Understand the role of anger in violent incidents
  • Identify their own styles of interaction
  • Describe a framework for defusing potentially violent situations
  • Identify potential risk factors
  • Apply the principles learned to their own environment

Method of Delivery

Presentation, video, case study exercises, experiential practice, delivered electronically.

*Please allow only the registered individual(s) to view the materials.

Some of the Topics Included

  • The Physical Violence Spectrum
  • Rating Your Workplace Risk Levels
  • Anger Cycle and Escalation
  • Anger Styles Assessment Questionnaire
  • Warning Signs of Potential for Violence
  • The Aggression Defusing Process
  • Approaching, Containment, and Problem-Solving Strategies
  • When and How to Disengage
  • Special Considerations for Unique Situations
  • Addressing Enablers of Violence

Target Audience

This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Trainer: Janelle Jackiw

MA, MEd, CCC

Janelle holds a Master's Degrees in both Criminology and Educational Psychology, and she is a Certified Clinical Counsellor (CCC). Her background and practice is in the area of counselling, with specific interest in the area of mental health and wellness, stress management, suicide/self-injury, and trauma. Janelle believes that people create important change in their lives when they have meaningful connections to others and have a sense of passion and purpose for their life. In addition to training with CTRI, she carries a client caseload part-time, works for the Ministry of Justice, and is a sessional lecturer at the University of Regina. Janelle is an energetic presenter who enjoys delivering training workshops that are relevant and practical. Read blogs written by Janelle here.

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