Live Virtual Workshops

De-escalating Potentially Violent Situations

April 24, 2025
(09:00 AM - 04:00 PM CDT )
$329.00 (regular rate) + tax
Location: Online Virtual
Trainer Sheri Coburn, MSW, RSW
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations - Live Virtual - April 24, 2025; 9am-4pm Central Time

Quantity: 1 $ 329.00
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If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.

You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Learning Objectives

Upon completion, participants should be able to:

  • Explore the importance of using a trauma-informed approach in the de-escalation process
  • Identify common trauma responses and your role in escalation
  • Understand the importance of emotion regulation in successful de-escalation
  • Implement a practical de-escalation framework
  • Review and practice de-escalation strategies

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • A Trauma-Informed Approach
  • Putting Trauma Responses in Context
  • Emotion Regulation and the Triune Brain
  • The Impacts of Emotionally Heightened Situations
  • Co-Regulation
  • Overview of Violence
  • Behaviours of Concern and Enablers of Violence
  • Rating Your Workplace Risk Levels
  • The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
  • Promoting Strategies for Whole-Brain Integration
  • When and How to Disengage
  • Practice Scenarios
  • Special Considerations for Unique Situations

Target Audience

This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Sheri Coburn

MSW, RSW

Sheri is a Registered Social Worker who holds a Master of Social Work degree and a Bachelor’s degree in Criminology. She has a diverse professional background with experience as a correctional officer, addictions counsellor, and developer and coordinator of a domestic violence outreach program. Sheri is a contributing author of our Counselling Insights and Counselling in Relationships books. In addition to her work with CTRI, Sheri is also a counsellor in a private practice setting. She currently provides individual and family counselling in the areas of mental health, addiction, recovering after relationship breakdown, and trauma. Sheri believes humor, self-acceptance, and social connection is the best framework for successful healing and meaningful learning. Sheri works to reflect this in her facilitation style and is a knowledgeable, passionate, and engaging presenter. Read blogs written by Sheri here

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