In-Person Workshops

De-escalating Potentially Violent Situations™

This is a live virtual event using Zoom, an online meeting platform. Please check your system requirements prior to registering.
February 13, 2023
(09:00 AM - 04:00 PM MST )
$279.00 (regular rate) + tax
Location: Calgary, Alberta, Venue TBA
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations™

In-Person Workshops February 13, 2023 9:00AM-4:00PM MST
Quantity: 1 $ 249.00
Attendee 1 Information
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

Learning Objectives

  • Understand the role of anger in violent incidents
  • Identify their own styles of interaction
  • Describe a framework for defusing potentially violent situations
  • Identify potential risk factors
  • Apply the principles learned to their own environment

Method of Delivery

Presentation, video, case study exercises, experiential practice, delivered electronically.

Some of the Topics Included

  • The Physical Violence Spectrum
  • Rating Your Workplace Risk Levels
  • Anger Cycle and Escalation
  • Anger Styles Assessment Questionnaire
  • Warning Signs of Potential for Violence
  • The Aggression Defusing Process
  • Approaching, Containment, and Problem-Solving Strategies
  • When and How to Disengage
  • Special Considerations for Unique Situations
  • Addressing Enablers of Violence

Target Audience

This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

Trainer: Shelly Qualtieri

MA, RSW

Shelly is a Registered Social Worker and has been an energetic practitioner and educator in the field of domestic violence, suicide intervention, youth justice, child welfare, mental health, and homelessness for over 25 years. In addition to training with CTRI she has a private counselling practice where she focuses on wellness, difficult conversations, and healthy relationships. She believes that helping people work through difficult times requires a holistic approach to wellness and meaningful connection. Whether it’s through a mindfulness practice, strength base - person-centered approach Shelly meets individuals where they are at. As a facilitator, she is a warm, passionate and engaging presenter who uses examples and strategies that participants can bring directly into their work with others. Read blogs written by Shelly here.

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