In-Person Workshops

De-escalating Potentially Violent Situations™

October 18, 2022
(09:00 AM - 04:00 PM EDT )
$279.00 (regular rate) + tax
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations™ - In-Person Workshop, Toronto – Oct. 18, 2022

In-Person Workshops October 18, 2022 9:00AM-4:00PM EDT
Quantity: 1 $ 279.00
Attendee 1 Information
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

In-person events follow local guidelines for gathering. This workshop will transition to a virtual event should COVID restrictions limit in-person gatherings. Please call CTRI before booking flight/hotel room.

Learning Objectives

  • Understand the role of anger in violent incidents
  • Identify their own styles of interaction
  • Describe a framework for defusing potentially violent situations
  • Identify potential risk factors
  • Apply the principles learned to their own environment

Method of Delivery

Presentation, video, case study exercises, experiential practice, delivered electronically.

Some of the Topics Included

  • The Physical Violence Spectrum
  • Rating Your Workplace Risk Levels
  • Anger Cycle and Escalation
  • Anger Styles Assessment Questionnaire
  • Warning Signs of Potential for Violence
  • The Aggression Defusing Process
  • Approaching, Containment, and Problem-Solving Strategies
  • When and How to Disengage
  • Special Considerations for Unique Situations
  • Addressing Enablers of Violence

Target Audience

This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

Trainer: Laval Martin

MSW, RSW

Laval has a life-long love for learning and has been leading trainings for close to ten years. He is a Registered Social Worker who holds both a Bachelors and a Master of Social Work degree. Laval has worked in the social service field for over a decade, working with various populations including mental health, developmental disabilities, and homelessness and poverty. He has extensive experience in crisis intervention from working in group homes, shelters, community centres, and drop-ins. In addition to training with CTRI, Laval has a private practice where he provides counselling to people who experience a variety of mental health and addiction concerns. Laval is passionate about building resilience, skill, and wisdom for helpers, himself, and the clients we serve. He believes in viewing everyone holistically and that everyone can grow and learn. As a trainer Laval makes training entertaining and keeps his learners engaged through incorporating real-world stories and examples.

Courtyard Toronto Downtown, Toronto ON

475 Yonge Street Toronto ON M4Y 1X7
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