David is a popular presenter of our De-escalating Potentially Violence Situations™ workshop. He believes that the best way to reduce violence is to listen well and manage one’s own defensive reactions. David is an enthusiastic and effective trainer and mediator with nearly 25 years of experience in the field. In addition to his work with CTRI, David is responsible for the Legal Education Society Mediation Training Program, and teaches yoga, Kung Fu and Tai Chi. He also facilitates numerous courses for the Insurance Institute of Southern Alberta and Mount Royal University. Additionally, he has been a guest lecturer for Interest Based Negotiation courses and Insurance Law, at the University of Alberta and the University of Calgary Law Schools. David brings genuine warmth and humour as well as passion for effective communication to the workshops that he teaches.