Providing Support Remotely
Strategies for Helping From a Distance
Credit Hours (CEC)
Human beings are built to connect. Our health and resilience are strengthened by interactions with others, which is why it’s natural for us to have a preference for in-person, face-to-face support during times of struggle. However, the realities of COVID-19 and social distancing have forced helpers to adapt how we connect and offer support. This workshop explores the benefits and challenges around supporting others remotely. Practical strategies for how to intentionally engage with others when we are not able to meet in person are provided.
Trainer: John Koop Harder, MSW, RSW
Upon completion of this workshop, participants should be able to:
- Transfer their experience of providing in-person support to a remote-based supportive framework
- Understand the benefits and challenges of providing support remotely
- Strengthen communication skills required for supporting remotely
- Boost confidence of providing support through remote mediums
Some of the Topics Reviewed
- Types of Remote Support
- Benefits and Challenges of Supporting Remotely
- Using Technology to Build Relationships
- Key Communication Skills for Providing Support
- Special Considerations When Working Remotely
This is an introductory-intermediate level workshop intended for social service and health care professionals, counsellors, social workers, and school personnel.
Trainer: John Koop Harder
John has been working as a therapist and trainer for over 20 years. He is a Registered Social Worker who holds a Master of Social Work degree. John is a contributing author of our Counselling Insights and Counselling in Relationships books. Much of John’s career has centred on working with children, youth, adults, and families dealing with crisis and trauma. While he has a diverse practice, he has particular interest and specialized experience in working with individuals and families impacted by mental health concerns, violence, post-war trauma recovery, gender/sexuality issues, and sexual abuse recovery. John’s work is also informed by his international experiences working with individuals and communities impacted by civil war and ethnic conflicts in Colombia, Albania, and Northern Ireland. John believes people are their own best experts and already have many of the skills, abilities, and competencies that will assist them to address the challenges influencing their lives. John is a warm and engaging facilitator who values interactive learning experiences. Read blogs written by John here.