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For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
Upon completion of this webinar, participants should be able to:
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.
Each webinar is 60 minutes in length. Live webinars will each contain 60 minutes of instruction from the facilitator using visual powerpoint slides and then there will be 5-10 minutes at the end of the webinar when participants can ask questions directly to the instructor and hear feedback from them in realtime. On-demand webinars include no interactivity with the instructor.
Upon viewing the entire webinar, you will be prompted to take a quiz over the content, and then you will receive a participation certificate.
While associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits
Not only does our Member Plan get you access to our library of webinars but you also receive special promotions like 25-50% off select items!