Get the training before you need it.

Knowing how to calm an angry, anxious, or hostile person helps create safer workplaces and environments for everyone.

We can help you recognize the warning signs of potential violence and understand the anger cycle, which will empower you in a variety of situations. You can also learn and practice assertive communication skills for defusing aggressive people.

While every circumstance is unique, the skills and knowledge gained from this topic can be applied to a wide range of scenarios. The main thing you’ll learn is how to take a less confrontational approach so you can gain control of the situation.

No, De-escalating Potentially Violent Situations™ is not the same as NVCI. NVCI teaches you physical techniques to safely disarm an individual who has already become violent. Our De-escalating Potentially Violent Situations™ training teaches you how to de-escalate an angry person before they become violent using interpersonal communication techniques and regulation skills — we do not teach any physical holds or restraints.